Shipping Policy

At Caliente, we take pride in crafting and selling top-quality products. Our products are designed to enhance your fire experience. Here’s what you need to know about our shipping:

1. Delivery Time:

• After you place your order, please allow up to 15 days for delivery. We’re committed to ensuring your items reach you in top condition.

2. Shipping Charges:

• Kindly note that all our product prices include GST (Goods and Services Tax), but shipping charges are not included. The shipping cost will be calculated and added separately during the checkout process. This allows us to provide transparent pricing for our valued customers.

3. Order Tracking:

• Once your order is on its way, you’ll receive a tracking number. You can use this to monitor the progress of your delivery and get an estimated arrival date.

4. Delivery Address:

• Ensure that the delivery address you provide is accurate and complete. Any errors may cause delays in your shipment.

5. Delivery Partner:

• We work with trusted delivery partners to ensure your orders are handled with care and delivered to you securely.

Our goal is to make your shopping experience as smooth as possible. If you have any questions or need assistance, please don’t hesitate to reach out to us at Shama@caliente.co.in. Your satisfaction is important to us, and we’re here to serve you professionally and efficiently.